Surge Plan

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Surge Plan

Whilst the power has been restored in many homes, the Met Office has warned the UK of more severe weather warnings coming our way. It looks as though the damage caused by Storm Desmond has not finished just yet. 
Env Surge backThe weekend saw thousands of homes across Northern England, Scotland, Wales and Ireland be destroyed from flooding with many more suffering from power cuts, resulting in 3 deaths. With engineers and emergency services working all hours of the day, it looked as though the worst had come, with water levels lowering quicker than it was originally anticipated. The Environmental Agency has predicted the next 3 day forecast to be ‘low risk’ or ‘very low risk’.

The insurance industry has seen claims triple from the weekends flooding, with one broker announcing they typically receive 15 new instructions daily and are now seeing 300 a day. With TRS seeing a increase across their buildings and contents claims, measures to support current clients and the industry has been put in place. Emergency phone lines, additional email address for support and advice have been set up and free access to TRS validation database, ClaimBrain, can enable loss adjusters and others in the field to identify the liability and source replacements quicker.

For more information on how TRS can support you and our services, contact James Hyslop or Victoria Rawlings on 01905 330063 or email

Together, we can turn houses back into homes.


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Achieve, Learn and Earn!

The Replacement Service has had a fantastic success rate with the apprenticeship scheme and currently employ 100% of those that were took on. TRS are happy to welcome another group of young professionals who will be educated on all aspects of the business with specialising in IT, software and systems. Partnering up with 3AAA in Worcester, TRS have introduced Jake and Leon to the team, to encourage a new generation to the insurance industry.

Following the motto, ‘anyone who is willing to learn, deserves to earn’, TRS support not only their career development but also on a personal level. It is important to grow these individuals with transferable skills for their future, wherever that may be, and also concentrate on growing their confidence. Marketing Manager, Victoria Rawlings says:

‘From our experiences, they join the team as timid teenagers, who have the aptitude and willingness to better themselves. Over the 12 month period, the change in the individual is evident. They are not only competent in what they do, but they enjoy work and become a key member to the TRS team.’

The recent social media campaign for #ThankYourMentor, highlighted not only the apprentices but the supportive staff.

TRS also have a great working relationship with another Apprenticeship provider, TDM Wyre Academy, and continue to look for candidates in the Worcestershire area. For more information on how to become an apprentice, or to start an apprenticeship programme in the workplace, visit the National Apprenticeship Service on